We supply food preparation, cooking, baking, refrigeration, stainless-steel and food-service equipment for restaurants, hotels, bakeries, cafes and central kitchens.
Frequently Asked Question
Clear answers about products, orders, shipping, support and commercial kitchen design.
Our equipment is manufactured and assembled in China under documented quality-control procedures.
Yes. Dimensions, capacity, voltage, functions and finishes can be adapted for many products and projects.
Send the product name, quantity, voltage and destination through our inquiry form. A sales specialist will confirm specifications and provide a quotation.
MOQ varies by product. Many standard machines can be ordered from one unit; customized production may require a larger quantity.
Yes. We regularly coordinate sea, air and express shipments to customers worldwide.
Standard products are often available quickly. Production time depends on quantity, customization and current factory schedule.
Your sales contact provides production updates, shipping documents and available carrier tracking information.
Available payment methods are confirmed on the proforma invoice and can include bank transfer and other agreed business payment channels.
Yes. Warranty terms depend on the product and are stated in the quotation or sales agreement.
Yes. Factory and showroom visits can be arranged in advance with our sales team.
Yes. We provide installation support, documentation, troubleshooting guidance, spare-parts assistance and lifetime maintenance throughout the project life cycle.
Contact your sales specialist or email our team with the model, serial information, photos and a clear description of the issue.
Many products are supported by CE, RoHS, UL and ISO certifications where applicable. Ask us to confirm the certificates available for your selected model.
Yes. Our CAD team provides free workflow planning, equipment matching, optimized 2D floor plans and 3D visual previews.
Share your menu, expected output, available space and utility conditions. We will recommend a practical configuration.
Operating manuals and remote guidance are available, with project-specific training discussed for complete lines.
Yes. Volume pricing is evaluated according to model mix, quantity, customization and shipping arrangement.
Contact FEELART+86 15811880503info@feelartkitchen.cn